Salesforce, Inc. (CRM) Earnings Call Summary — Q3 FY26
Salesforce sells the software sales and service teams use to track customers (CRM), now pushing AI agents called Agentforce.
Salesforce, Inc. (CRM) reported Q3 FY26 results on August 26, 2026. Earnings per share came in at $5.90 against a $3.27 consensus, so the company beat on the bottom line. Revenue of $11.35B landed above the $11.33B estimate. CRM has beaten consensus EPS in 7 of its last 8 reported quarters. Highlights from management's remarks on the call are below.
Key highlights from the call
Chair and CEO: “We're continuing to execute on the path to our $60 billion dream that we outlined in detail with all of you at Investor Day.”
Chief Operating and Finance Officer: “We're excited to see our customers' transformation to the agentic enterprise accelerate, driven by the Growth 360 playbook, including multi-cloud, pricing and packaging, our balanced portfolio, and continued innovation.”
President and Chief Revenue Officer: “This past quarter I was on three continents, in 12 countries, and I talked to 400 customers—many one-on-ones and many at dinners.”
President and Chief Revenue Officer: “We reached a seminal moment a year ago where Marc saw the demand coming and told us, "Let's invest in capacity and enablement." I became enablement leader for the company six months ago, and we have 20% more capacity in place today.”
Analyst (Deutsche Bank): “Marc, at this point—even without Informatica and now more so with it—you have one of the largest infrastructure businesses in all of software, well over $10 billion in scale.”
What moved the stock
Salesforce delivered a blowout fiscal Q2, with EPS of $5.90 crushing the $3.27 consensus while revenue of $11.35B came in roughly in line. Shares surged over 20% for their best week since August 2020 on upbeat guidance and enthusiasm around the new Claudeforce AI offering, resetting the narrative for enterprise software.